Here at Certification Cynergy we will get you through!

The resources available to you here at Certification Cynergy are delivered with the guarantee that you will be able to succeed in passing the associated certification exam. In order to offer these results we have worked hard to bring you:

  • Easy to digest practice problems and solutions,
  • Self-teaching and live instruction material,
  • Excellent customer service,
  • And prompt responses to all email communication.

These resources are here to ensure that you reach your end goal rapidly and without issue. However, only you are going to be able to do the work, and while we have put in an immense amount of effort to ensure that the process is as painless as possible, it is up to you to study for and pass the certification exams.

How our Guarantee Works

Practice Exams

We offer a practice exam guarantee for people who sign up for our practice exams. If you can pass our practice exam with a 90% pass rate or higher, then we will give you your money back if you fail to pass the real certification exam.

Exceptions to this policy are as follows:

  • You must provide evidence that you passed the practice exam prior to taking the real certification exam.
  • The claim cannot be made if the test candidate’s name is different from the account holder’s name here at Certification Cynergy.
  • If you purchased the wrong practice exam or took the wrong certification exam. (Each exam has the exam code included in the title so you know you are using the correct one. If you study for the wrong exam then we cannot offer a refund guarantee).
  • If your account purchase expired prior to taking the certification exam. Your account must still be active in order to qualify for the live exam.
  • We cannot offer a refund guarantee if the live exam was received for free or at a discounted price.

How to claim your refund guarantee:

Should you find yourself in the unfortunate position where you must claim a refund on one of our practice exams, then you can do so by emailing and including your name, email address you use on this site and a screen shot of the live exam results or of the email containing the results.

Courses Live and Pre-recorded

Our courses come with a no questions money-back guarantee. You have 7 days to try out the course. If you feel that it doesn’t meet with your liking before that point then you will have the opportunity to refund the full value of the course.

While we do not guarantee that you will pass the live certification exam based on the certification class materials, we do offer the same guarantee for the class as we do for our practice exams. If you can pass the associated practice exam for the course with a 90% or above, then we will honor a money-back refund on the course should you fail the live practice exam.

The same exceptions apply to this guarantee as do to the practice exam guarantee.